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  • - Contacted by imposters

    I made the mistake of joining and within minutes of posting my profile, was contacted by an imposter. Of course, I didn't realize it was an imposter at first. It took about an hour for me to figure it out based on the inconsistencies in stories and the broken English. It was then that I took the photos and did a Google Image Search having a recollection of a DR. Phil Episode I saw where I thought I remembered that picture. Sure enough, it led me to several love scam websites. I was pretty upset and thought what an odd coincidence that my first night I would encounter... More...
    LoveHurts's Picture   LoveHurts    0 Comments   Comments
  • Just want my money back

    It s been 3 days since I paid for this fraud of knowing people, I think it s too much of lies and terms of using parts of the signing purchases of different agreements for using the 3 month package and what includes , just a simple lie and trying to pay more for chat with other people for the package of the 3 months that I picked and after sending email that they don't even reflect back on my on " emails sent" or people viewed me???? Also showing that my account was open and made a friend that she has and account with them and called her to view my account was active when I... More...
  • Scam mone back please

    Just simple makes you believe on start knowing people and those extra charges for nothing , that actually didnt buy ,it s been 3 days , that I just signed up with them MATCH.COM , I just want my money back , everything on that page is a scam, please reimburse my money, just a simple fraud!!!!! Please contact me at anytime,I will appreciate if they contact me ASAP !!! I been trying to contact MATCH.COM on "Help/FAQ'S" for assistance and the page takes me to upgrade to buy something else, with all my info. On the screen !!! Please don't take my money like that!!!... More...
    Seriuosandres's Picture   Seriuosandres    0 Comments   Comments
  • Match. com is a fraud, full of hackers

    I have been using this site for one month and a half and today my daughter received a change confirmation email. When we try to log in it says that we cant! Someone hacked the account and this is a fraud, I am willing to take legal action against this company for negligence for failing to keep the site secure, I had private information such as picture and emails. This is a scheme and the company is not doing anything about this issue. More...
    Concernedlady's Picture   Concernedlady    0 Comments   Comments
  • Thiefts!! continues charging of credit card

    I have registered to in 3/2013 for 1 month ONLY!!! Only now, I realised that they have been keep taking money from my credit card as an automatic re-new subscription. I have been payng the last 7 months, with out beibg informed!! How can I claim my money back? I did not like the site and for this reason I used it only for the first 15 days of my subscription. I have seen that there are more people with thE same problem. Can somebody help?? More...
    dvolanak's Picture   dvolanak    0 Comments   Comments
  • Horrendous Customer Care & Online Security

    After having my account hacked for the 2nd time in a couple of months, the Match customer service reps couldn't manage to transfer my call to a supervisor, said they'd have one call me right back, which didn't happen and I had to call back again. Then after 45 minutes I reached a supervisor, who refused to provide her last name and a phone number of email address for their VP of Customer Care. Then I was refused a refund. They hide behind fake names or just first names with no last name and have not figured out how to provide a secure site. For the record, I obtained the... More...
    (Internet - Sponsored by DIRECPATH)
    annj's Picture   annj    0 Comments   Comments
  • subscription practices

    I had been a member on for over a year and a half. I did find someone and dated for about 7 months. During that time, I hid my profile and stopped my subscription. Unfortunately, things did not work out with the woman and we parted ways. Last night I went back onto, unhid my profile and signed up for 3 months of service. After signing up, I was able to update my profile and send an email to a potential date. Now this is where it gets good...about two hours later I get an e-mail from stating that my account has been blocked and I was suppose to call an... More...
    (Internet - Sponsored by DIRECPATH)
    DaveW's Picture   DaveW    0 Comments   Comments
  • Unlawful Use Of Photos and Information

    I cancelled whatever membership I had YEARS ago. Today MY profile showed up as active within the last 3 weeks. WHAT????? My boyfriend's friend saw it and now my relationship is a horror. This has been the WORST day ever. I have had NO contact with that website in years! i discontinued my profile and that should have been it. but apparently not! I have already contacted the FCC about their practices, I will be contacting my lawyer. I want my name ERASED from ANY and ALL files associated with After 1 year, their policies state that all information is deleted. Obviously this is... More...
  • Subscription

    I just cancelled the trial subscription on Nov 18...the confirmation was posted on Nov 18......started the trial on 11/16,I saw them charged me on 11/17.....then I called and told them that I cancelled the subs before the end of the trial 72-hour period......I want my refund back on my card few days later....they said no b/c I signed for the non-trial subs...i already paid the whole month subs......that is B***t....I got their invitation from the trial email.......Before I provide my card info... i saw this: At the end of your 3-day free trial period, You will be charged $35.99. At the end... More...
    Jasonku3's Picture   Jasonku3    0 Comments   Comments
  • Online Dating Site

    I participated in a 6 month gurantee offer. I pre-paid for 6 months of the service up front and if there was NO success within the first 6 months it was a guarantee that 6 months would be free. failed to follow through with the agreement and cancelled my services after I stopped payment on an additional 6 months which was suppose to be free, according to the company's policy. More...
    mmlandry34's Picture   mmlandry34    0 Comments   Comments

    I cancelled my subscription after the first month. This was in January of 2010. Lo and behold - 7 months later and I found they've been charging me every_single_month. I have the cancellation confirmation email and everything!!! I'm beyond livid. It isn't the money (though very important) but this company's practices are why a lot of us are hesitant to purchase ANYTHING on the internet. is a despicable company. More...
    (Internet - Sponsored by DIRECPATH)
    mzbridget's Picture   mzbridget    0 Comments   Comments

    I see that I'm not the only one this has happened to: I cancelled my subscription in FEBRUARY and now see I've been charged every month since that time which has amounted to $184.95. I demand FULL refund immediately!!! As you can tell, I haven't even logged in. I'm BEYOND upset and will take to all social media and the BBB and Consumer Affairs if my account is not credited IN FULL immediately. You've caused an overdraft on my account as well which has cost me $12.50. PLEASE fix this... More...
  • refund

    11/27/09 my account was charged and I do not want nor did I confirm subscription. I have two accounts (did not know this) and one I use was to end 11/30/09. I am good with that. The old old old one that I canceled year ago. still saved my credit card info (when I canceled I delete the card)but they still kept it and charged when I used the wrong email to log in to this new account. I want a refund and there is no way to talk to anyone at Please advise. More...
  • credit card charges

    Here's the whole thing I sent this to Match andDescription: on the top is there lame response. below is my original email Entered on 09/03/2009 at 11:23:10 by Jim S.: Dear Madame, Thank you for contacting We have received your inquiry regarding a refund. Please note that our records indicate that you had cancelled your subscription on 7/5/2009, but then had reactivated it on the same day. Therefore, your account was charged for a renewal payment at the end of the current subscription. The renewal payment of $59.97 has already been refunded in full. Unfortunately,... More...
  • Unauthorized credit card charges

    This is the 2nd time I have been on and I swear it will be my last, it has been the worse...I started my 3 mos subscription on May 27th, 2009, I was quickly charged $59.97...One of my first encounters was with a man who claimed he was a jeweler starting a new business 12 minutes from my home, he turned out to be a Scammer asking for money working out of Ghana..I also encountered 6 other scammers, 3 other men straight out asking for explicit what did I pay for..on July 5th I received an email stating my 3mos would soon be up and if I wanted to renew just ignore this email... More...
    unhappy49's Picture   unhappy49    0 Comments   Comments
  • How can charge me

    I was look thought my bank statement. And find a charge for $101.92, form wmv* I been unemployed as machinist for 9 month now. To me they're trigger happy with accounts. All I get form them is match notice. I had sign up for a free account with them, 10 month ago. I pay no attention to there spam. In fact now I junk there spam, ever since Dec. of last year. I want to know what I can do get my money back, without default on bank account. Or just give it to for no good reason? More...
    ChrisTS1's Picture   ChrisTS1    0 Comments   Comments Reviews By Product Comments hasn't received any comments yet.

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